HOW PRE PAY WORKS
WHY SOMETIMES PRE-AUTHORISATION APPEARS ON YOUR ACCOUNT
When you use pre-pay pumps , a pre-authorisation validation sum may be applied by Card Merchant Services (not Junction 14 Mayfield) in respect of Credit/Debit cards tendered. This is fully refunded once payment is processed.
The pre-authorisation is not a charge and no funds have actually been debited from your account, it is just held and released automatically.
This is automatically released but it can take up to 10 days, depending on your bank.
What is Pre-authorisation?
Pre-authorisation is applied by your bank, not Junction 14 Mayfield. Once payment of fuel amount is processed the pre-authorisation is released. Please note this ‘charge‘ does not leave your account. This is why it is referred to as a ’shadow transaction’. The ‘charge’ is automatically released but can take up to 5 days depending on your bank The purpose of the pre-authorisation is to ensure the credit/debit account being used is real & the card is not stolen, skimmed or cancelled. Please contact your bank for further information.
Why We Use Pre-pay?
Due to customer demand and for speed of service, many customers prefer pre-pay at pump with a card, or pre-pay in the building. This allows our customers to re-fuel, park in the large customer car park and avail of the facilities without having to go back to move their cars. Alternatively, customers can visit the building first and use the facilities and then re-fuel without having to come back into the building again to pay.
Junction 14 Mayfield can be very busy
and there are often queues. By using this method, it frees the pumps quicker and leads to a far more efficient service.
Another reason for this service is that credit/ debit/ fuel cards are extremely widespread and customers have become familiar with paying by card, and the feedback has been extremely positive
Our mission is to stay at the forefront
of industry innovation and we have invested in this technology across the site to enhance our customer service and to ease congestion, especially at busy times.
Texaco Diesel Card
Texaco Fastfuel Card
> Adblue refill points
for Heavy Commercial Vehicles
> Pay at pump express lanes
> Separate truck filling lanes
> State of the art pumps